Effective Date: June 1, 2020
HOW WE COLLECT CUSTOMER INFORMATION
Jambb may collect different types of information during your interactions with our Site and Services. This information may include personal information (e.g., name, phone number, email address), technical information (e.g. device identifier, IP address, browser type, operating system) and usage information (e.g., how you use and navigate to and from our Site, and information about content or advertisements you have been shown or have clicked on). Below we describe the types of information we may collect:
Information You Voluntarily Provide Us.
We collect information from you during the course of:
Signing-up for Updates. When you sign up for updates, we collect contact information including an email address.
Registering, Creating a Profile and Using Jambb Apps. When you register for an account and create a profile, Jambb collects authentication information such as username, password, and email address. Users may optionally provide additional information such as location, links to social profiles, and YouTube subscriptions in order to use some features of Jambb’s platform. We collect your phone number in order to provide two-factor authentication of your user profile. In addition, we provide you with the option of uploading a picture and banner image to your user profile.
Product Support. You may choose to provide us information when you contact us for product support or otherwise.
Posting and Sharing. You may share other information about yourself by, for example, publishing and sharing the information within the Site’s community.
Surveys, Focus Groups and User Research. You may be asked to participate in surveys, focus groups or other user research, all of which are optional. If you choose to participate, you may choose to share with us sensitive information. We collect this sensitive information with your consent, if required by law, and we take special steps to protect and limit any use of it to the purposes for which it is provided.
Information from Your Usage and Devices
We collect certain technical and usage information when you use our Site.
Technical Information. We may collect information such as the type of device, browser, and operating system you are using, your Internet service provider or mobile carrier, unique device identifier, MAC address, IP address, and device and browser settings.
Usage. We may also collect information about how you interact with the Jambb Site, including recording and logging user sessions, which may contain information such as the pages you view, the content you interact with, and any input or output between you and our Site.
Information from Other Sources
We may collect information about you from other sources.
Others’ Sharing. We may collect information other people submit about you. For example, a friend might submit Information to invite you to participate in an offering, make recommendations, or share content. By processing these requests, we may receive your information, including name, email address, or information about your interest in and use of various products, services, and content.
HOW WE USE CUSTOMER INFORMATION
Jambb uses information in compliance with all applicable laws, and only for the purposes for which it was originally collected. If we determine that we need to use information for a purpose other than for what it was originally collected, then we will ask for your consent prior to such use.
Your user information is used to provide, maintain, and improve our existing services, as well as to develop new services. Your information may be used in connection with your use of the services, such as responding to user inquiries, providing customer service, and sending administrative information, among others. Your information may be used to protect the rights of Jambb, yourself, or our other customers.
We may use your information to contact you in the future to tell you about services, promotions, opportunities, and other general information about Jambb that we believe will be of interest to you. We may also use your information to investigate and prosecute potential breaches of Jambb’s Terms of Service, security, or license agreements.
We may share pertinent Customer information with select partners for the purposes of processing data for regulatory compliance, account management, customer support, and marketing. We require any such partners to enter into appropriate confidentiality and security agreements. If we need to share your information with any other companies or individuals, we will first obtain your consent to do so.
We use technical and usage information to improve the design, functionality and content of our Site and to enable us to personalize your experience and our offerings.
Information collected from website submissions will be used for Jambb’s internal business purposes, including its investigations, sales, and marketing.
UPDATING YOUR INFORMATION
You may update, amend, correct, or delete your individual User Profile, in part or in its entirety, at any time via your user portal or alternatively by contacting us at email@example.com. You may add, update, or remove your linked social media accounts through your User Profile.
HOW WE SHARE CUSTOMER INFORMATION
We do not sell, trade, or rent your personal information provided by you to us to any third parties for their independent purposes.
We will not disclose user profiles or any part of the information therein to any third party except: in connection with a legitimate use as set forth herein; in connection with a bona fide legal dispute to which such information is relevant, and in response to a valid, compulsory legal process; or as otherwise required by law.
When using Jambb Services you choose who sees your information including your profile information and the content you post or share. When you favorite a creator or participate in a creator’s challenge on the Jambb platform by default you opt-in to sharing your profile information and activity, including your YouTube likes, shares, subscriptions, and comments with the creator. You may update your sharing preferences, including the creators that you share your information with at any time.
Jambb takes commercially reasonable security and backup measures to protect the information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. We encourage our customers to retain copies of all uploaded information on their own systems
THIRD PARTY WEBSITES
We do not knowingly collect any personal information from children under 13 years of age without parental consent. If we learn that a child under the age of 13 has provided us with personal information, or that such personal information has otherwise been inadvertently collected, we will delete it in accordance with applicable law.
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year. Jambb does not share personal information with third parties for their own direct marketing purposes.
CONSENT TO TRANSFER
The Services may be operated in the United States or elsewhere. If you are located outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in a country other than your own, or to a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.